Find your situation
Pick the one that matches how we got your data. Each one says what we delete and what to put in your email.
AYou got a call or message after filling a formOur AI agent may have called you on behalf of a business you made an enquiry with.
What we delete or do
Your lead record, call recordings, transcripts, summaries, and the rows about you in the reports we share with that business. We also tell the business, because it may keep its own copy.
Include in your email
The phone number you used, and the business name if you know it.
BYou contacted Wakeup MonsterThrough our website, email, phone, WhatsApp or social media.
What we delete or do
Your enquiry, your contact details and our notes about the conversation.
Include in your email
The email address or phone number you used.
CYou are a client or a former clientIncluding people on a client’s team.
What we delete or do
Project files, shared credentials and your team’s contact details, once the engagement has ended and we have handed back anything you need. On request, we also remove our access to your ad accounts, app store accounts and hosting.
Include in your email
Your company name and the project. Contracts and invoices stay as long as the law requires.
DYou use an app or website we built for a businessThe business that owns the app or website owns your data.
What we delete or do
Use the app’s own delete option, or contact the business first. If you cannot reach them, write to us and we will pass on your request and help them complete it.
Include in your email
The app or website name and the email or phone number on your account.
EYou use one of Wakeup Monster’s own appsProducts we build and run ourselves.
What we delete or do
Your account and everything linked to it, except what the law requires us to keep. Use the in-app delete account option where there is one.
Include in your email
Write from the email address on your account, or include it.
FYour data came through Facebook, Instagram or WhatsAppLead forms and messages on Meta’s platforms.
What we delete or do
Our Meta apps do not use Facebook Login, so there is nothing to remove from your Facebook settings. Lead form data reaches us only through Pages we manage for a client, so follow situation A to delete it from our systems. Use your Facebook or Instagram privacy settings to manage what Meta itself keeps.
Include in your email
The phone number or email you entered in the form.
How to send a request
One email is all it takes.
- 01
Write to us
Email info@wakeupmonster.com with the subject “Data Deletion Request”. The button below opens a ready-made email.
- 02
Tell us your situation
Say which situation from A to F fits you, and include the phone number or email you used.
- 03
Confirm it is you
We may send a one-time code to that number or email, so that nobody else can see or delete your data.
What happens next
Within 72 hours
We confirm we have your request.
Within 30 days
We delete your data from our systems and backups.
When it is done
We email you to confirm.
What we may keep
- A short record that you asked and that we completed your request.
- Your number on the business’s do-not-call list, so its AI agent never calls you again.
- Contracts, invoices and records that tax and accounting laws require us to keep.
Contact
- Grievance Officer
- Rajat Khoware, Founder and Designated Partner
- Phone
- +91 7724986116
- Address
- 62, Asha Palace, Near Sangam Nagar, Bijasan Road, Indore, Madhya Pradesh 452005, India
Full details are in our Privacy Policy.